Support Plans
Support Plans
Whidegroup offers long-term website support and maintenance services at cost-effective rates, by an experienced team. That’s why it is incredibly important to provide stable, ongoing work to your website, especially if it is subject to a high load and/or has dynamic sections - any error can be critical. Also, for ease of use, it is important to refresh the website’s technical side periodically and monitor the relevance of the provided information. With Whidegroup’s web development support and maintenance services at your disposal - your website, will remain reliable and serve you faithfully.
Essential
8
/monthly support hours
24/7 Website Monitoring
Help Desk Support
Event-Triggered Alerts
Dedicated Account Manager
Security Patches Installation
Minor Changes To The Website
Premium
80+
/monthly support hours
24/7 Website Monitoring
Help Desk Support
Event-Triggered Alerts
Dedicated Account Manager
Security Patches Installation
Minor Changes To The Website
Magento Updates
Telephone Support
Large-Scale Development
Business Analyst Assistance
Sufficient
32
/monthly support hours
24/7 Website Monitoring
Help Desk Support
Event-Triggered Alerts
Dedicated Account Manager
Security Patches Installation
Minor Changes To The Website
Magento Updates
Telephone Support
Large-Scale Development
All Our Support Plans Include
Advantages
- Outsourced programmers relieve you of wasted resources in the workplaces regarding otherwise necessary equipment - for example, there is no need to purchase PCs, which are, of course, essential to a full-time technical support staff.
- Despite the fact that our employees work remotely, you can easily communicate with them and control their work.
- Experience and knowledge is exchanged while working with us.
- The possibility to hire offshore professionals for any length of time.
- Our subscriber service gives you the luxury of not having to worry about making an urgent search for a specialist in the event of an unexpected major issue - your website will be in good hands at all times.
- Our constant, vigilant oversight of our offshore professionals is an ironclad safeguard from any type of trouble.
Advantages
Best choice when
Best choice when
- It’s difficult to find a local employee with the necessary high skill level.
- You want to get website managing services for a reasonable price, and find hiring a full-time employee impractical.
- Your local team is busy on another project, but you urgently require immediate support and maintenance work.
- Web support services are not quite enough, as you also need assistance with content management.
- You need Magento strategy building to improve your store’s function.
Your benefits with Whidegroup
Understanding your business and your needs, as well as tailored individual solutions, and persistent improvement of already existing solutions are integral aspects of our work. We truly respect and value our customers, and strive to provide them with top quality website maintenance services. Our specialists are highly qualified and provide a wide variety of IT services.
TELL US ABOUT YOUR PROJECT - WE’LL RESPOND IMMEDIATELY!
