Website Support And Maintenance
Support Plans
Support Plans
Whidegroup offers long-term website support and maintenance services at cost-effective rates, by an experienced team. That’s why it is incredibly important to provide stable, ongoing work to your website, especially if it is subject to a high load and/or has dynamic sections - any error can be critical. Also, for ease of use, it is important to refresh the website’s technical side periodically and monitor the relevance of the provided information. With Whidegroup’s web development support and maintenance services at your disposal - your website, will remain reliable and serve you faithfully.
Essential
24/7 Website Monitoring
Help Desk Support
Event-Triggered Alerts
Dedicated Account Manager
Security Patches Installation
Minor Changes to the Website
Premium
24/7 Website Monitoring
Help Desk Support
Event-Triggered Alerts
Dedicated Account Manager
Security Patches Installation
Minor Changes to the Website
Magento Updates
Telephone Support
Large-Scale Development
Business Analyst Assistance
Sufficient
24/7 Website Monitoring
Help Desk Support
Event-Triggered Alerts
Dedicated Account Manager
Security Patches Installation
Minor Changes to the Website
Magento Updates
Telephone Support
Custom Development
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All Our Support Plans Include
Reporting
We know how imperative it is to have confidence in the work put into your website. Detailed data reports with all actions specified on them is one of the best ways to demonstrate everything is working properly. Reports include such information as uptime percentage, information about updates, and optimization and Google Analytics data.
24/7 Site and Server Monitoring
Monitoring service from Whidegroup observes and
protects the epicenter of your business. We use tools such as Zabbix, New Relic, and Pingdom, all of which allow us to check key performance indicators and keep an eye on server performance. Monitoring results will help you identify your website’s bottlenecks and eliminate them.
Scheduled Backups
At any stage of a website’s lifecycle, it can face real risk of data loss. Automated backups on a regular time interval prevent such incidents entirely, allowing you an up-to-date restoration at any time. With periodic backups, your website is safe from accidental file deletion as well as any other kind of misstep.
Advantages
Best choice when
Your benefits with Whidegroup
Understanding your business and your needs, as well as tailored individual solutions, and persistent improvement of already existing solutions are integral aspects of our work. We truly respect and value our customers, and strive to provide them with top quality website maintenance services. Our specialists are highly qualified and provide a wide variety of IT services.
Round-the-clock help
We are not limited by specific working hours. You can count on us 24/7/365! We are a bottom-line-driven company that renders website maintenance and support services non-stop.
Certified Magento developers
Whidegroup professionals will actualize your ideas, needs, and requirements to help you achieve your business goals.
Personal service plan
Haven’t found a suitable service plan for your business? Easy! Just tell us what you want, and we’ll create a solution tailored for your needs.
Cost-effective solutions
You’ll get our outstanding quality of service, at our more than reasonable price rates.
TELL US ABOUT YOUR PROJECT - WE’LL RESPOND WITHOUT DELAY!