Magento Accessibility Compliance: Top Tips To Improve a Website

The importance of web accessibility is undeniable. Magento, one of the leading e-commerce platforms, has significantly evolved to address these needs. Moreover, Magento accessibility compliance is now a must for any modern e-commerce website. The reason is that it is crucial not only to meet legal requirements but also to offer the best shopping experience for all visitors.

But what are the main Magento accessibility rules? Is there any universal Magento accessibility extension? In this post, you will find the answers to the following questions and much more:

What is Magento ADA compliance?
Why does your website need to be ADA-compliant?
Key requirements for Magento ADA compliance
Tips for making your e-commerce store accessible

To fully grasp the scope of Magento accessibility compliance, it’s also useful to consider the costs involved in managing a Magento site. For a detailed breakdown of building and maintaining a Magento store, check out our article on Magento Pricing.

Basic Facts About Magento ADA Compliance

Magento ADA compliance means that any e-commerce Magento website must meet the accessibility standards outlined by the Americans with Disabilities Act (ADA). In other words, any online store needs to provide equal access to its goods and services for people with disabilities. This includes individuals with visual, auditory, motor, neurological, and cognitive impairments.

To put it short, your e-commerce store should be convenient and easy-to-use for different users. Following this rule requires a complex approach and a set of measures for making your service fully accessible.

Why Does Your Website Need to be ADA-compliant?

So, why is Magento accessibility compliance so important? First of all, accessibility is an ethical question. All people must have equal rights and opportunities to get access to online content, including data and products, on different e-commerce stores. However, accessibility aspects go far beyond ethics.

The fact is that the number of lawsuits against websites with low accessibility is constantly growing. Thus, 4,630 web accessibility lawsuits were filed in 2023, and this number will likely grow in the upcoming years. So, in case your business fails to provide a proper digital experience, you are at risk of facing one of these accessibility lawsuits.

Furthermore, if your e-commerce store is not fully accessible, you might lose potential customers. Visitors with disabilities will not have a chance to use all of your website’s functionality and services, causing an increased bounce rate and cart abandonment. Moreover, these visitors will likely choose competitors who prioritize accessibility.

Fortunately, all these problems can be easily avoided. The World Wide Web Consortium (W3C) created the Web Content Accessibility Guidelines (WCAG), a number of standards for making web content more accessible to people with disabilities.

WCAG Levels

WCAG provides a framework for designing and developing websites that can be accessed and used by everyone, including users with diverse impairments.

Magento accessibility compliance has three levels of conformance:

Level A (Basic). Level A criteria means web content is accessible to some users with disabilities like low vision or temporary hearing loss. Most organizations start with Level A compliance to establish at least a basic accessibility level.
Level AA (Standard). This level broadens accessibility, making content usable for a wider range of individuals with disabilities, including limited mobility and learning disabilities. Level AA compliance is considered a standard for most accessible Magento e-commerce stores.
Level AAA (Enhanced). Level AAA criteria cover a broad range of accessibility needs. It offers an enhanced user experience for individuals with disabilities, like blindness, deafness, and some cognitive limitations.

If your Magento store fails to meet even Level A standards, it is better to fix these issues with the help of a professional Magento development team.

How to Check Your E-Commerce Website For WCAG Compliance

To check a website for WCAG compliance, you can use a variety of tools and techniques. Here are some widely used tools and methods:

Automated Tools

1. WAVE: Provides visual feedback about the accessibility of your web content directly within your browser.
2. Axe Browser Extension: Integrates with your browser to test web pages for WCAG compliance.
3. Lighthouse: Provides a comprehensive report on performance, accessibility, and SEO.
4. Accessibility Insights: Offers fast, automated checks and detailed assessments for web and desktop applications regarding accessibility.

Manual Testing

1. Keyboard Navigation. Test the website using only the keyboard (Tab, Shift+Tab, Enter, and arrow keys) to ensure all interactive elements are accessible.
2. Screen Reader Testing. Use a screen reader to navigate and interact with the website to ensure it is usable for blind and visually impaired users.
3. Color Contrast Analyzers. Check the contrast ratios of text and background colors to ensure they meet WCAG guidelines.

By combining automated tools with manual testing, you can ensure a comprehensive evaluation of your website’s accessibility and address any issues to meet WCAG compliance.

Key Requirements For Magento ADA Compliance

How to make your Magento e-commerce website accessible? There are some key aspects of ADA compliance for Magento e-commerce stores you need to know:

Accessible Design. All the elements on your website should be usable with diverse assistive technologies, for example, screen readers. This rule works for all types of content on your site, including images, forms, texts, and navigation.
Keyboard Navigation. Not all users can use a mouse, so make sure your site can be navigable using the keyboard. Interactive elements should also be accessible for keyboard users.
Text alternatives for images. Using Alt text for images is a must for any accessible website. By the way, it is better to add text descriptions not only to photos and images but also to other types of non-text content.

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Contrast. Your texts and background must have a sufficient contrast. This approach will help you make your e-commerce store more accessible for visitors with visual impairments.
Error Identification. It is also necessary to provide clear instructions for your site visitors for fixing errors in the forms and other interactive elements.

By adhering to these standards, Magento merchants can make sure their sites are accessible to all users, enhancing user experience and complying with legal requirements.

Common Accessibility Barriers In Magento Websites

Magento accessibility compliance requires a deep understanding of accessibility development principles. Even the biggest and the most reputable e-commerce websites might sometimes have design and functionality issues related to this field. So, here is a list of the most common accessibility barriers for online stores:

Undescriptive alt text for images and other types of graphic content
Missing labels and instructions required for screen readers
Failure to complete a purchase when using a keyboard only
The low contrast of text and background
Empty or redundant hyperlinks
Poorly structured web pages that cause navigation issues

It is also worth mentioning that these points significantly impact your website’s performance. Therefore, it is necessary to track the customers’ behavior, analyze the received data, and regularly run Magento performance optimization.

Benefits of Accessibility For Your Magento Store

If your website has numerous accessibility features, you can get a lot of advantages. By making your website easy-to-use for people with disabilities, you take a step forward in providing accessible goods and services. Moreover, this strategy has a positive impact on how your brand is perceived by your audience. Here is a list of advantages you will get if your online store is accessible:

Better SEO

Magento accessibility compliance brings your SEO scores to a higher level. The reason is that accessible websites usually have clean code, well-structured content, and descriptive alt text for all the visuals. Search engines highly rank all these parameters. Moreover, correct heading structures of your e-commerce store help them analyze your content better. Accessible Magento e-commerce websites are easier to discover and reach.

Improved user experience

As a rule, improving Magento website accessibility leads to better user experience. The fact is that accessible e-commerce stores have more intuitive navigation, readable fonts, and proper color contrasts that attract more customers. Accessibility means every visitor can browse your e-commerce store and make purchases in a convenient and easy-to-use way. Moreover, visitors who enjoyed using your site are likely to return for future shopping.

Reaching wider audience

An accessible Magento website can help you reach a wider audience. Not only millions of people with disabilities can use your online store, but also those with temporary limitations. This means you can significantly increase your potential customer base just by implementing the basic accessibility principles to your website. Expanding your reach through accessibility drives more traffic and demonstrates your commitment to offering an advanced shopping experience for everyone.

Improved brand perception

Prioritizing your website accessibility has a positive impact on your audience’s perception of your brand. Businesses that demonstrate commitment to inclusivity and high levels of social responsibility usually attract more customers. As a result, you can benefit from increased customer loyalty, positive word-of-mouth referrals, and get a better overall business reputation. All these factors help you create a more favorable and respected brand.

Higher conversion rates

If you make your Magento website accessible, you will likely have higher conversion rates. An accessible online store reduces barriers that prevent visitors from making purchases. Easy navigation, clear call-to-action buttons, and accessible forms help users more easily interact with your e-commerce store. If visitors find your site easy to use, they are more likely to stay longer, engage with your content, and make a purchase. A smoother purchase path always increases sales.

Tips For Making Your Magento Website Accessible

Magento accessibility and ADA compliance has become a must for almost any website. However, to make sure your e-commerce website fully meets all accessibility requirements, it is better to get help from an expert Magento development team. The reason is that accessibility is not only about having a visually easy-to-use website but also about clean code, flawless navigation, and other critical technical parameters. If you decide to improve accessibility by yourself, it might be good to pay attention to the following:

Perform your website audit

One of the main questions you will likely ask when developing or optimizing your e-commerce store is, “Is my Magento website ADA compliant?” To get the answer, it is necessary to perform a detailed website audit to check whether it meets compliance standards and identify accessibility issues. This step will give you a clear vision of what features should be improved. For example, you might discover that your website has poor color contrast, missing alt text, or contains improper heading structures. For these purposes, it is better to use accessibility tools, like Siteimprove, Deque’s Axe DevTools Pro, or Tenon.io for advanced check-ups.

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Check your website manually

While automated tools are useful for identifying common accessibility issues, it is also important to check your e-commerce website manually. You can do the following:

1. Navigate your Magento store using only a keyboard to test all interactive elements.
2. Check your website with screen readers to make sure your content is logical.

It is crucial to pay attention to the readability of text, the clarity of form instructions, and the usability of interactive features. Manual testing will help you discover the accessibility issues automated tools can miss.

Accept accessibility feedback

Checking the fundamental accessibility features is required for any e-commerce store. However, you will still need to encourage and accept feedback from users with disabilities. It is recommended to provide an easy way for visitors to report accessibility issues they encounter, for example, add a dedicated feedback form or contact email to your website. This approach will allow you to demonstrate a commitment to inclusivity and continually improve your website’s user experience.

FAQ

What are the legal requirements for web accessibility?

Legal requirements for web accessibility include compliance with the ADA and WCAG guidelines. These standards ensure that your website is accessible to users with various disabilities.

How can I customize Magento themes and templates for better accessibility?

You can customize Magento themes and templates by using semantic HTML, use proper color contrast, add alt text to images, and enable keyboard navigation. To make sure your website completely follows WCAG guidelines, it is better to consult Magento development professionals.

How can I start improving my Magento store’s accessibility today?

You can perform your website audit to identify accessibility issues and then manually check for usability problems.

Final Thoughts

Magento accessibility compliance is not just a legal obligation. It is an important step for creating an inclusive and user-friendly online store. If you have an accessible e-commerce website, you will likely provide an excellent shopping experience to all your website visitors, improve SEO scores, increase your audience’s positive brand awareness, and elevate conversion rates.

Achieving accessibility compliance usually has numerous technical complexities. Therefore, it is often better to consult a professional Magento development company. If you want to improve your website functionality and performance, make your website accessible, and check if it meets all the required standards, feel free to contact us.